Your customers are your lifeblood. Do you know how to Engage and Persuade them effectively?

Category: Branding

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From Awareness to Advocacy: Using Brand Tracking to Map the Customer Journey

The Art of Brand Tracking Brand tracking research can provide valuable insights into a wide range of brand dimensions including brand health, market changes, message effectiveness, and competitive threats.  However, starting a tracker or transitioning a tracker from one research partner to another needs to be done carefully. For example, recently one of our clients …

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Essential Considerations for Effective Brand Engagement Now

Business leaders and marketers understand that brand engagement is essential and needs to be a major component of their marketing strategy. Today, competition for brand loyalty and evangelism is increasing at a rapid pace, requiring brands to develop strategies that resonate and motivate customers on their terms, not just on the brands’ terms.  The best …

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The Goldilocks Principle: Finding the ‘Just Right’ Spot

Much of the human experience resembles a bell curve: things on the upward slope might not be interesting at all, while move too far to the right and things can get downright scary. This is true for brands and products as well. What is a brand’s sweet spot? How can a company assess factors like …

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A Brand Apart: How Brands Can Stand Out from the Competition

Rising above and standing apart are critically important in today’s increasingly crowded market. Going with the flow and being part of the crowd are recipes for a failing brand. But how, specifically, can a brand set itself apart? Be Different We often associate products with a particular feeling or attitude. Mattresses = comfort. Roses = …

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Why Some Stores Thrive In a Tough Retail Environment

    The holidays and retail shopping go together like hot chocolate and marshmallows. But recent trends have not been kind to retailers. We read about the impending death of retail channels nearly every day. We’re told that brick and mortars retail is in a steep decline, that consumers are buying everything online, and that …

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